How quickly will I receive my quote?
During normal business hours you will usually receive your quote within an hour or so (although it may take a bit longer during busy periods). If you submit your request outside of office hours, you will normally receive your quote the following working morning.
How much notice should I give?
Although our Movers are often available at short notice, it's best to try and book a few days in advance and if possible aim for weekdays which are usually less busy. It also helps if you can mention any flexibility on time or dates you have when completing your request.
Do the Movers help with the loading and unloading?
Yes, a helpful working driver will assist with all carrying, loading and unloading of the removals van, and the option to hire further helpers as required is usually available for a modest incremental increase on the overall hourly rate.
Are all areas of London covered?
Yes, all of our Movers are London based and normally provide a service covering the entire London postcode area. In addition, long distance removals of a suitable size that either start or finish within London are also carried out.
What size removal van do I need?
Unless you have limited access to your property there's normally no need to specify a removal van size. Just try to be reasonably accurate with your list of items to be moved, particularly the large ones, to ensure you are allocated a suitable van.
Is there a minimum charge?
Yes, our Movers normally have a two hour minimum charge policy which is common for most established Movers that cover the whole of London, because they must mitigate for some of the travel time to and from jobs which can be anywhere in London.
What about single items going long distance?
Our Movers do not transport single items or small loads going long distance out of London. In such cases it may be advisable to search for one of the sites that operate with large databases of self-employed van drivers or a Courier that carries out regular nationwide runs - see here.
Can I move stuff to Europe?
Suitable large moves may be undertaken, but not small loads. If you need to move a small load to Europe you would be advised to search for a specialist continental Mover who carries out regular scheduled trips close to your required destination.
What can't be moved?
Generally, anything messy such as garden or building waste cannot be moved using a removals van (although you may find some individual man and a van operators who will do so) as the inside of the vehicles need to be kept in a clean condition.