The easy way to book a reliable London 'Man with a Van'

Frequent Questions

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What happens when I submit a request?

Once you press the submit button you will receive an immediate auto-reply email from us. We strongly advise you read the auto-reply in full and save it for reference to avoid any unnecessary inconvenience or confusion.

How quickly will I receive my quote(s)?

Your request is automatically sent to a selection of our registered Movers who will provide their quote directly to you normally within an hour or so, although it may take a bit longer outside of office hours and during busy periods.

How many quotes will I receive?

The number of quotes received can vary depending on Mover availability and other changeable factors, but should normally range from one to a maximum of three. If you decide to accept a particular quote you can then easily book and confirm your move directly with the Mover you have chosen to proceed with.

Are all areas of London covered?

Yes, all of our registered Movers are London based and normally provide a service covering the entire London postcode area. In addition, long distance removals that either start or finish within London are also carried out (see below for long distance single item deliveries).

Do the Movers help with the loading and unloading?

Yes, a helpful working driver will assist with the loading and unloading of the removals van, and the option to hire further helpers as required is usually available for a modest incremental increase on the overall hourly rate.

What size removal van do I need?

Unless you have limited access to your property there's normally no need to specify a removal van size. Just try to be reasonably accurate with your list of items to be moved, particularly the large ones, to ensure you are allocated a van that is at least big enough for the job.

What types of removal services are provided?

All sizes of home removals are carried out, from typical small Man with a Van moves in London from rooms, flatshares and studios. Through to flat removals and office moves, all the way up to large 3 and 4 bedroom flats and houses with all of the usual furniture and kitchen appliances.

Is there a minimum charge?

Normally yes, our registered Movers have a two hour minimum charge policy which is common for most established Movers that cover the whole of London, because they must mitigate for some of the travel time to and from jobs which can be anywhere in London.

How about single items?

Our Movers often transport large single items within London, for which there is usually a two hour minimum charge as above. If you need to transport a single item of very low value you can sometimes find an unverified local man and a van who may operate without a minimum charge.

What about single items going long distance?

If you need to move a very small load or low value single item long distance to or from London, it is usually advisable to use a Courier that carries out regular nationwide runs rather than a Mover. For further details and options see here.

What about office removals?

Yes, small to medium size office removals are carried out, and also larger office moves from commercial premises depending on the volume of office equipment and furniture to be moved. Please be as detailed as possible in your request, particularly with regard to packing and IT relocation requirements.

Can I move stuff to Europe?

Large moves may be undertaken, but if you need to move a small load to Europe you would be advised to search for a specialist continental Mover who carries out regular scheduled trips close to your required destination or make enquiries with an international courier company.

What can't be moved?

Generally, anything messy such as garden or building waste cannot be moved using a removals van (although you may find some individual man and a van operators who will do so) as the inside of the vehicles need to be kept in a clean condition.

For further info see How it Works or for advice on keeping moving day stress to a minimum please see our Moving Tips.


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